i work for a regional gas station 'known' for there pizza. i have worked there for about 10 months about as many people have walked off mid-shift from there kitchen. and there's nothing that that location can do to help it. this corporation has an app that allows people to order “online” and this corporation has never figured out how long it takes to make its menu items. they allow-encourage people to order 10 pizzas and expect them in 20 min. the pizza maker can set the promise time higher but only after the fact. and if your busy for too long it will set you promise time lower automatically. it would cost them nothing to put and equation in there app to 'guess' the time it would take.