We had these absolutely uncomfortable stools we would bring out to the cash when it wasn’t busy, a newer employee asked for better seats since the stools hurt to sit on and the stools were removed because we weren’t supposed to sit.
Break room has an L section on the wall that is considered the “break room seat” which is only worse. We are often not busy and every now and again I take a bathroom break just to sit, today I came back out and apologized to my co workers for taking longer in the bathroom as I was taking a seat. They laughed and told me they do the same
Seriously though, I find it difficult to believe employees sitting pushes customers away. Having worked retail myself I’d be happy to see a work environment where employees aren’t asked to stand for 8 hours straight. Does it make sense or is it just an old tradition that needs to die off?