I used to work for a provider staffing company and was in an insane hospital system. Last February they decided to fire all the nurses at the satellite locations, (urgent cares, etc.) They gave them a week's notice. The reasoning was that they were not making enough money. Little did they know they were going to lose a lot more money. The nursing documentation helped to determine insurance reimbursement. As a provider, we do not have access to that charting. They were literally able to charge less than half for the same services because not enough charting points were able to be used.
Then surprise of all surprises, the numbers shot through the roof, and administration was angry that wait times were on average 3 hours. The CEO refused to hire more staff to make this a non-issue. Who would have thought that we needed staff during the middle of a pandemic?
The issue that caused me to leave however was during inclement weather with almost a foot of snow the only staff that was able to make it in was me and another provider. the tech wasn't able to make it. The last time there was no tech at our other site they closed it due to safety issues. Guess who had to stay open all day in an urgent care? That's right me. They sent the other provider home so I was literally the only medical staff at the facility. We had to stay open because of the hubris of the CEO. He wanted to be able to brag that we were the only non-hospital medical facility open in the area. Because you know screw worker and patient safety.
The staffing company has been great to work with because they have been fighting to keep us safely staffed. I should also add I'm leaving because I haven't received a raise, bonus, or cost of living increase in years with this job.