Got fast food? Went to a big box? Hit up the chain t-shirt hut?
+++
tl;dr: poison the surveys and try an action visible by those currently working. make it a talking point?
+++
Take 10 min for the union and hit the survey with the worst metrics. All options bad/slow/unsatisfied and make the only open comment field “ANTIWORK”. Make their managers and district managers see a month by month change in “number go down”.
Either they acknowledge this happening or they are backed into not talking about customer feedback openly.
There are bonuses tied to these numbers. Take their reward away, make them regret taking an action that we can act against.
Collective long term action. I'm going to start a pile of recites, and when i have the time I'll process one. and then another, and another, and another……
Ultimate wished for goal is:
No more talk about surveys in stores.
Be judged by management, not by random customers acting as Mangements eyes and ears. If they want to spy on me they can pay someone to stand next to me.
this is a long term ask, please join me and throw your Sabot in the machine.
tl;dr again: poison the surveys and try an action visible by those currently working. make it a talking point?