This isn't anything new to anyone. Layoffs just keep coming it seems.
However, this was my first time ever getting laid off. I was so worried it was going to happen, but my boss reassured me it wouldn't and, even if my position got terminated (which it did), I'd be able to go to our collections department.
Well, he found out myself and 2 others on my position were getting laid off minutes before I went into a meeting with his boss to be told about this. And no, we couldn't transfer to another department. Thankfully, though, they gave us our final paycheck and we're getting severance pay.
Now I've been in call centers for 8 years so all I know is customer service. But I'm so tired of being on phones. I want to expand my skill set, but I have no idea what I want to do next career-wise. It's kinda brought me to a halt and I don't want to do anything about it because I'm so frustrated.
Any tips or advise?
Thank you in advance!