I work at a convenience store/pharmacy and on Monday I had a gun pulled on me after asking a woman and her three friends to leave because they were trying to get behind the pharmacy counter, treating workers, and throwing everything they could at us. When we got to the front door she pulled a pistol out and started screaming about how she was going to k*ll me and everyone in the store. She drove off after saying she was getting her friends to come help.
We called the police and our district manager. Our manager has done NOTHING. He kept the store open, didn’t let me take the rest of my shift off, and never called or messaged me about it after.
Three days later I tried to get in context with him. The man ignored my call, then sent me a prewritten email about “de-escalation techniques” and said I mishandled the situation.
Now I’m expected to show up and keep going like nothing happened.
EDIT: I am looking for a new job. But obviously I don’t live in a good area so I’d run into similar problems anywhere around here. Other stores have security and those are the ones I’m applying to.
EDIT 2: this was not a robbery. A group of people were upset that they had to wait in the drive-through and decided to come into the store screaming throwing things at us and making threats. If they just wanted money from the register I would’ve given it to them.