I worked for this large electronics retailer for over 14 years. I started as a part timer and bounced around until I found my way into the back end side of the company: warehouse. I was a rare commodity for this retailer, I'm self motivated and I work hard because I feel it reflects on me. I don't need any supervision, just tell me what needs to be done and I will do my best.
I did, basically, the same job the whole time and became a master of my craft. Eventually a coworker joined me on the other side of the warehouse and became one of my best friends. Between the two of us we kept things going: paperwork, training, product flow, store set up, etc. To keep a very long back story shorter, the store became very dependent on us, more than we realized.
I decided I wanted more from life and gave them a 1 year notice, I would be moving on. Give me someone to train or it could be disastrous. So they did, I trained him in everything I knew. Ordering systems, merch systems, ways of flowing product so it can best be shopped by customers (sales employees were awful, but that's a story for another time) everything I could pass on. So I drop to part time to go to my new job and instead of promoting him, they promote someone else who I haven't trained at all.
Over the next few months things start unraveling, product not getting to the floor, new displays, ordering. Now I have to start working more hours to make up for it while trying to show him what to do. Spring turns to summer, summer to fall. My coworker/friend quits to join me at the new job. I then decide to do the same.
Now understand, I had numerous meetings with our leadership, going over all the things we did, all the things that would need to be done for holidays, day to day, hours and hours of learned experience. Do you think he or they took notes? Wrote anything down? Nope, they were all sales people and you know how they feel about warehouse: waste of labor dollars. So I put in my two weeks and left.
Holiday season, instead of a well oiled machine, chaos. No one knew how to replenish shipping materials, no one knew or paid attention to any back end paperwork or processes (all you warehouse people know what that means), it was a disaster. Most of the leadership team was fired, I don't know how the GM kept her job. The store has never recovered as far as I can tell. It looks terrible, you can't get any help. I have had nothing but terrible experiences so I no longer Shop there. The place is a ghost town and honestly, I used to care so much, now… the place could close down and I would care at all.