I’ve been working as a host at a famous restaurant in NYC for 2 months. The floor manager who hired me had been taking to-go orders and keeping the tips from them. He’s no longer with the restaurant, and one of the bartenders worked as assistant manager for 4 weeks until the restaurant hired a new floor manager. The assistant manager also took to-go orders and kept the tips during that time. (He still works here as a bartender.)
I learned last week that hosts are supposed to take to-go orders and get to keep any tips from them. (The hostess who worked here before I was hired did this as part of her job.) I raised my concerns with the general manager about the assistant manager/bartender and he dismissed them, saying that there were no wrongdoings because to-go tips aren’t part of the tip pool.
This is a hazy gray area for me, and I’m confused. Any thoughts?