I work at a dog daycare and vet facility that is pretty much two different businesses that share a wall and a door. We use radios to communicate across the entire building.
Today the groomer needed a dog from daycare for a nail trim, she is located on the hospital side but is kind of her own thing. She radioed 3 times to my team that she needed this dog, I heard her, but I was at lunch and not going to respond. Then I saw her walk out, find the lead vet tech, and told her to “yell at someone” for her. The lead vet tech proceeded to do so over the radio and my team finally heard her probably because it was much louder. Why the groomer didn't go in and ask for the dog, or call over the phone that is outside the daycare room and connects in but alas I doubt we'll ever know.
Now I am not going to pretend my team wasn't at fault at all but my “team” was two people in a room and giant yard with 30 dogs. One of them had their radio which she couldn't hear over the wind and the only thing that came out of her wave was a vague static. The other didn't have a radio on him because he is the closer and got there later in the day when no radios were left. The first team member could have waved and asked who the vague static was for but in our yard we can often catch radio signals from surrounding buildings so it is pretty reasonable not to ask if you don't think it was for you and it was just a click on and off. It is certainly reasonable to not hear things and not worthy of being yelled at. I believe this very easily could have been fixed with a clearer more direct radio call because we never have a problem hearing it when the lead tech gets a tone.
When I got back into the room after my lunch one of the receptionists did a very nice radio call, this person in particular is always really good about it. I don't think we have missed one of her radios, ever. In response I said “Thank you for the clear radio (Coworker's Name)” and not 30 seconds later did my boss come trotting in to our daycare room to tell us to be professional because “everyone can hear you” meaning the entire staff. We pretty much just nodded our heads and apologized, said we would work on everyone having a radio since she told us their were extras in a room that we never go in to because it is farther in the hospital's side.
At the end just to lighten the mood I ask if I can still say “oki dokei artichokei” over the radio. I will say that just in response to tell others I heard something or I am getting on it. It always makes our receptionists smile or giggle and that's the point. I was ready to give an “Awe darn” because it definitely isn't professional terminology and needs to be shelved, but sure enough my boss says that is just fine to keep saying.
Moral of the story saying “thank you for being clear” is unprofessional but saying “oki dokei artichokei” is professional. Source: My Boss.
I have a feeling that conversation may not have been about professionalism.
A lot worse has happened at this place, I have seen 2 entirely new staffs get hired and quit in the 10 months I have been there, this is just the most recent lol thought it was worth a share.