I have been working at this company for almost 9 months, I am not allowed to mention what the job is but essentially I am tasked with calling people who may have a recent specific disease (make of that what you will)
Anyway they have implemented a new system where we now have 20 seconds to press the voicemail button if no one answers and if we miss that window we get in trouble. Only downside is the timer sometimes starts during the ringing stage so sometimes the 20 second window is done before the ringing stops or before you can decide if it's a voicemail or not (something that is quite hard when a lot of voicemails start with hello or hi)
So quite often it comes down to the last second or two to press it. Anyway I got called into a meeting because apparently I pressed voicemail when someone answered the phone 10 times in one day (I make 200 calls a day I really don't think I would skip 10 calls on purpose) I explained the reasons but regardless apparently I'm having a disciplinary meeting sometime soon. Fun times gang 😀 (looking for new jobs already)