A guy was getting a sandwich and I was serving him, I asked ‘any salad or sauce for you?’ And he said
‘Chipotle chilli’
And pointed to the bottle of Sriracha.
I wanted to make sure he got the right thing so I ask ‘chipotle southwest point to bottle or hot chilli? point to the sriracha’
This man literally goes red in the face with anger. ‘I OBVIOUSLY SAID CHILLI’
My workplace is loud, both my coworkers are also talking to people, and there’s a big difference because chipotle and sriracha, I say ‘I’m just trying to make sure u get the right sauce because they’re very different and I’m unsure what u meant by chipotle chilli’
Man goes ‘you need ur ears checked’
‘And this place needs staff that can understand English and the locals (man had an English accent,
I have an Irish accent,
and we are in Scotland.)
I genuinely don’t know what more I could’ve done to avoid him exploding like that
Fuck customer service man