I started working for this business very recently. Apparently I applied for a job in a department that had not even been started yet. Nobody told me that. The date it was supposed to start kept getting pushed back. After being there for three months it is just getting off the ground and that’s barely anything. I haven’t even been able to be trained for that job because the higher ups don’t know what the hell is going on. But let’s table that for now.
The first trained me on the floor and then they trained me as a cashier. Neither were the department they told me I’d be in while I was waiting for my department to open, but I digress.
They push the new employees very hard. They have an extremely high turnover rate and do not have the time to properly train new employees. Just after a couple weeks they basically expect new people to be as experienced and as efficient as employees that have been there for years. Not only that they push you to get plans and surveys from customers. To a point where it becomes extremely overwhelming.
I had to threaten them with quitting if they did not put me in the apartment I was willing to wait in before the one I was supposed to be in was up and running. I have been in that department for close to two months.
We get multiple projects a day and some more complicated and time-consuming then others. Add the fact that you will be working with customers in person, handle the shipping department, and answer the phone and try to get these customers to fill out surveys/sign up for rewards for you. They not only want me to do basically the job of three people but also hound customers into getting things they might not want or doing things they may not want to do just because they like the employee.
One of the managers that I actually like came up to me today with a card we use to tally those we sign up for rewards and put numbers in different sections saying that they wanted me to get that number of people signed up for awards/surveys that day. Another time a different manager printed out a sheet that listed how many people I had checked out, who already had rewards, and how many of them didn’t and asked me why I did not sign some of those people up for rewards. ( I don’t know man, it might be because I don’t want to be pushy to people who have definitively told me no, and I might just not have the time while juggling the duties of three people)
What they expect from new employees it’s just ridiculous and not practical. The idea that somebody can learn a new job in under three months let alone six months and do it perfectly is just impossible. In my opinion it takes at least a year to feel completely comfortable in a new job/department. If they want people to stay they need to stop putting so much pressure on them right out of the gate.
I’m getting burnt out faster than a lit candle in a wind storm.