Hello everyone! (I live in Canada not USA)**
So some background, I've been working for this company for about 3 1/2 years and I really like my job and the people I work with. My job is pretty easy, I take inbound calls for a few credit card companies to do customer service. My only complaint with my employer is that they suck for wages. 3 years ago when I started I made Min wage ($14), and now I make $15.35.
Last year this company's net income was 600 Million. I don't think it's unreasonable to want a much higher increase in my raise this year considering how much money they make.
What kind of increase do you think I can ask for, and how do I do it, I've had no experience with this before. Also, I can threaten to leave but I wouldn't because there are so many other benefits to this job, but if they did lose me they would be totally screwed, maybe I can use that somehow.
Lastly, in previous years, they have us sign a document stating that we accept the raise and that we can't discuss how much of a raise we got. I know this is illegal in the States, but idk in Canada.
Any help would be appreciated!