I am posting this because I just can't believe the audacity of the bank I work for sometimes. All in all they are a terrific company, but since our last merger there have been some disturbing changes.
They are making account opening so incredibly difficult people are choosing to open accounts elsewhere rather than sit for 2 hours waiting on approval from compliance on their documents. Because of this, new employees have an incredibly hard time navigating after the brief training provided.
Now, I get an email saying that they have decided to create a “mentor” program where I am expected to train new employees for 30-45 minutes 1-2x per week. I am not a trainer, I myself open accounts in the branch and somehow figured out the ways to avoid issues after opening along with a few other senior folks. I have no problem helping out my new teammates but am I wrong in that we should receive extra compensation? Thoughts?