Saturday I had an incident with a customer. The assistant manager wanted me to work off the clock for this customer. I refused. The customer was following me screaming at me. I asked repeatedly for the manager to stop her following me and diffuse the situation. After about 15 feet of her following me screaming in my ears I finally turned and screamed at her.
Afterwards I spoke with the store manager, who is actually great and is the kind of manager that makes you want to work and do your best, about the situation for about 30 minutes. He chose not to do more than give me a verbal warning, and said he was going to speak to the assistant manager.
This also isn't the first situation I've had with this assistant manager. His first day, he called me a disrespectful little girl, and young lady. Thursday he threatened to fire me for saying “yeah?” When he hollered my name from 10 ft away instead of “yes sir?”. Friday he threatened to fire me because a customer had to wait 6 minutes while someone brought me a helium tank up.
So. Sunday, while the store manager is off, 2 hours in to my shift he calls me to the office. He tries to suspend me for the entire week. Despite the fact that I don't have even a write up or written warning on file. He refuses to let me have a union witness. He says some really fucked up shit including that I'm replaceable and unnessicary to the store and everyone.
Monday morning the store manager called me FREAKING out. He tells me he's gotten the DM involved and this sham of a suspension is canceled, write up is thrown out, and that he's so sorry i had to deal with all that and to come on in.
Everyone is coming to me telling me what happened after I left Sunday, that he was speaking about me loudly with other associates, spoke about me on he phone with someone, and then immediately changed hi story to that I was actually really stealing and he suspended me as a favor going easy on me.
He's off Monday and Tuesday. So today, Wednesday, he comes in at noon as in getting ready to head out. He and the deli manager stop in front of my desk. He asks her “do you think (my name) just doesn't know what suspended means? You know she's a high school drop out right? In her file it says she got her ged in (year I would've started junior year)”