Just so you know, this morning (9AM Amsterdam time), Booking.com's CEO fired every single customer service employee around the world over a PRE-REOCRDED VIDEO. Everyone was kept in the dark, from frontline employees to site management. I'm so glad I didn't put my heart into this company. Just a thing to remember when you're watching their fancy Super Bowl ad.
Just so you know, this morning (9AM Amsterdam time), Booking.com's CEO fired every single customer service employee around the world over a PRE-REOCRDED VIDEO. Everyone was kept in the dark, from frontline employees to site management.
I'm so glad I didn't put my heart into this company.
Just a thing to remember when you're watching their fancy Super Bowl ad.