Just send prayers and good vibes for my coworkers and myself. I work in a hospital call center where we talk to roughly 230 a day. The calls can be every stressful and I wonder why it's even our job to answer calls for an office I don't work at nor the city. One big thing I learned is there's no such thing as a no-info patient someone always knows or even the patients themselves call them and tell them theyre here. I get cursed out because offices forward their calls 30 minutes early and we don't make appointments and the doctors man that was disappointing to see how many of them are so rude and short to you. Due to turnover and a hiring freeze during the weekends we work alone so it can be very hard to deal with those calls and not be able to even take a breath of fresh air during your break because someone has to answer the code phone. I came into work yesterday and my coworker started crying she said she can't take this anymore she was seeing a therapist and I lost it too and said I started last week and for the same reason. We can not shake our jobs once we leave here and it effects everything . When I leave here I don't want to be around anyone I can't.. I ride my bike or go on long walks or sleep for hours. My supervisor is very kind and the only staff we respect the manager flat out told us in a meeting if I could find a way to have the codes sent somewhere else I wouldn't need you guys. I've sent out a lot of resumes and got turned down for the next step. I got maybe four hours of sleep last night. I'm so happy I have a three day weekend coming up. My coworker ( a different one) and the MVP because this angel works every day on our busiest shift with only three people working total with her during the week and sometimes only one. My manager says they have a really hard time working that shift and I said yes it extremely taxing and if you were to set parameters on it it could get better for everyone. My coworkers friend submitted a resume for her and she heard back and said she was in the running I said to take it and don't look back but I only got 4 hrs of sleep because I was so stressed out about what was going to happen when our staff loses another person. Just please think of us today and hope we all have fly out of here