I quit my job January 24. Full time employee for 2 years and acquired 104 hours of PTO. In the weeks leading up to the 24th I put in my two weeks and worked my scheduled shift while using 72 hours of PTO to cover and prep some days for the new job. Flash forward to today and I'm missing 32 hours of pay. They have not sent any check in the mail and calling HR has resulted in nothing. 2 calls leaving a detailed message and they've yet to get back to me regarding my 32 hours of earned PTO. It doesn't seem right and they are seemingly avoiding me. I contacted my old manager and she refused to help me fix the issue saying I should just contact HR because she's too busy. She's too busy running a retail store that has no traffic in the winter months?? Anybodys advice would be greatly appreciated because I feel that I'm being taken advantage of.