I work for a 3rd party company under t-mobile. In my year as a store manager I’ve worked an insane amount of hours due to short staffing. So much so that I vocalized my opinion on the matter while we had some members from upper management visit our region. That was met with a demotion. I’m currently an assistant manager making more money with commission and overtime. It’s really sad that assistant managers get paid more for having less responsibility. The area manager recently changed locations and now we have a new guy running the show. He’s instating mandatory Sunday meetings and zoom calls everyday at 3pm. We get busy in the afternoon and I’m the only person that speaks Spanish at my location. How I’m a supposed to jump on a call when I have customers only I can help? We’re already short staffed and we’re not gaining traction with hiring due to the amount of money this company starts off at. I’m planning on finding a new job soon but it’s disheartening to know that I have my all to a company that would demote and over work me as a thank you to my hard work. I want to do more then just quit. I want them to see that they’re loosing quality employees because of some weird micro managing culture they want to instill. Should I file complaints directly to t-mobile corporate? There’s already a t-mobile union trying to get off the ground. Should I reach out to them? I’m at such a loss of words, and I feel like if I just up and quite it wouldn’t be doing any justice.
TLDR: new management is micromanaging and I want to make a change before I quit