Been on the new, remote job for about 2 months now and my supervisor strongly believes I should be 100% fully trained on everything, which is A LOT. The 1st few weeks I was battling bronchitis and was on heavy meds which made training and retaining the info not feasible. The person that’s supposed to train me is kinda new and does not feel comfortable training me, supervisor knows this so I was sent several PowerPoint slides to read to help me learn all the ins & outs of the job. Just reading something doesn’t do anything, I learn from doing & being shadowed as I do the tasks.
My supervisor has stepped in to train and every single time, they’re always late, like 15 + minutes late. She speaks in rapid fire which makes learning a bit difficult since I’m watching her to the tasks on the screen. I ask for more training especially hands on with shadowing, she doesn’t thing that’s a good idea, so I watch videos and take notes. When she does training, besides from being late, she has her kid screaming/making noises in the background and when this happens, my supervisor starts to scream at the kid which makes the kid scream more. She never apologizes or puts herself on mute while disciplining her kid. Sometimes it’s hard to hear the training and then she says at the end of the so called training that I should know it all and be okay on my own.
I’m doing a lot on my own and believe I’m doing the right thing and then I get put on blast in the group chat almost daily about how I made mistake. I’m very frustrated and already looking for a new job. The lack of proper training is obscene and how my supervisor believes I should know everything by now.
Wish I could just quit but I cannot. Need money for rent.
Thank you for listening!