I had work for the same company (a hospital ) for years now, during the pandemic my department was elbows deep, at some point last year my manager said she talk to the VP of the company about getting service pay. (25% over your actual pay) for working curbside which meant being outside in the winter exposing yourself with sick covid patients, even this wasn’t my main role I was throw into this shifts more than once 15hrs total, I never saw “service Pay” on my payslips so I reach out first my supervisor said she forgot to put the hours in, cool i giver her a month then nothing happened, reach out to payroll and they said I wasn’t getting services pay because it wasn’t OT, I told them that the email that was send by my manager didn’t specified that it need to be OT, it said any shift working as curbside it would be service pay, this is been date back since January, I finally was able to move departments but still with the same company, I sent an email asking if I would ever get that money and there wasn’t answer. I have to add my former managers were awful played a lot favor, a lot gossip and at some point they always could cost me my new position. I don’t know what to do, at this point isn’t about the money but about how awful of management is. What do I do ? I’m scared of mention legal action because I still working for the same company and I love my new role.