She is currently in a management position at a retail store. She is good friends with and has ties to quite a few of the managers of the other locations in her districts. They have all been facing greater workloads and stricter policies as a result of an upper management shift. I have suggested that she should consider the idea of forming a union, however I am ususally brushed off. She had a very negative experience with a union when she was working for a factory that has lead her to believe that unions are not beneficial to workers. That combined with the fear of retaliation has made it somthing of a moot point. Where could I find resources to show her the benefits of unions? Additionally, where could I find information on how to start one?