I've sent HR many emails over the last month enquiring about my long service leave eligibility. They have been seemingly ignoring my follow up emails for weeks now. I'm overseas travelling on extended leave at the moment. I'd also really like any communication to be written for my records. I'm getting shitty that they aren't replying or bothering to tell me what's going on. What's my next step here? FYI the whole company is not known for its diligence with…well…anything. The last update I received was a week ago when they said they'd get back to me that afternoon and tell me when they'd look into my case. They never did.