It's a comedy about working at a big box store that operates exactly the same as Wal Mart and is definitely meant to be Wal Mart.
It features:
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Scathing and accurate depictions of shitty retail practices, like trying to deny FMLA and treat pregnant women horribly, trying to deny unemployment, employees being homeless and on welfare, workers comp lies, being locked in overnight, abusing immigrants, etc
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Wal Mart specific criticisms like the morning stand ups and how cringe they are.
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An arc about unionizing and the store trying to crush the union, up to and including firing the entire staff and shutting the store down, and everything else stores do to try to stop unionization.
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Very diverse cast that does not feel forced or stereotypical. Everyone feels like someone I've worked with, but also, great representation.
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Hilarious ten second long clips of weird shit customers do that if you've worked with customers, you know.
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An arc about two of the main characters temporarily entering the corporate world and seeing how morally and intellectually broken and cult like they are.
I watched this show with some non service worker friends and they were surprised when I told them none of it was hyperbole. Everything that happens in the show is something that has happened somewhere in real life (albeit, probably not all at the same location). And the depictions do not make Wal Mart or any other big box store look good.
I'm not a shill or anything, I don't even remember what service this show is on off the top of my head, but I figured that this show is probably the best way I know of to make people who have never worked in the service industry understand what it's like. The writers definitely worked retail.