New to this sorry if it’s all over the place. So my manager for the past week or so has been ordering our assistant manager to do court paper work for him. She has a past in working in law thus the interest in her. Our job is very hands on and every day (including her days off) they have sat in this office doing paper work and taking smoke breaks and not doing anything work related at all. I work at Goodwill as one of the underlings of them (collecting donations and pricing wares) and have constantly been left alone to work and have even had breaks interruptions to do the work they refuse to do. I have attempted to report a past assistant manager (for different reasons) and after jumping through all the hoops was rewarded with nothing but hardship and ME being removed from the store to another despite this manager making threats. I’m now faced again with new management making selfish decisions and torn between reporting them to a higher up, as I did before, or going to an impact line the company has in place. I’ve never successfully done this before and I’m quite young and anxious so I guess I was hoping for advice and tips of how to take down the manager and not be taken down myself or make myself a target of harassment afterwards. I don’t wish for the assistant to be removed as she is new and I believe being taken advantage of as she has mental problems and a criminal past thus feeling indebted to the manager. Thanks for the help to all who provide. Sorry if I was vague unsure of how much I can actually share.