I work as a logistics associate at Harbor Freight, originally I enjoyed being here. It's close enough that I can walk, part time so I have more free time, semi decent pay. When I originally started last year they were pretty chill about meeting specific metrics goals, they understood It's a small town and that you can't sell the customer on everything, they just wanted you to try and give you suggestions that might help.
Idk if corporate is coming down on the stores or what but they are now up our asses about every metric to the point they have suggested lying to customers in order to increase email capture during point of sale and are now timing our replenishment(restocking) by writing down when we start and when we finish.
I will never understand the insane obsession that metrics have to always go up, especially in small town. Eventually you're going to run out of people that want their information in the system.