So I got hired by a customer service company, It was all really great at the beginning, a healthy workplace and a nice enough wage to get by.
3 months in, the place is a mess, most of the workers are badly trained, and since I'm the only one doing things toroughly and with dedication, the bosses end up throwing all work my way, because I handle it all better.
I have been silent about it, but they keep giving me more and more responsibilities, expecting more of me everyday, but when my dad gets sick and I have the doctor recommending us all to isolate, I gave my boss the legal doctor's note, and he took a while to respond to me with
“No, because it would set a precedent with other workers, and we want all of you strictly working on the office”
I've been doing my work faster, more efficiently and less stressed since I've been working from home, they've seen my dedication and I've only gotten better, and have gotten lots of comments about me being the best agent, from bosses, and clients as well.
I'm just tired, I've been flexible, doing overtime to cover for other agents, doing work that I wasn't supposed to in order to please everyone and show my flexibility…
Now that I ask for a little thing, just let me keep working from home the way I've been doing it for the last month, and they reject my request?
They are just control freaks, wanting to make sure we're miserable for the entire 8 hour shift and have no free time paid for.
I'm on the verge of sending them a message saying that due to the circumstances I will be quitting… But I need the money so bad, I will never find something paying this much on my city…
It's so stressful and hard, I feel stomped and totally defeated.