I don't think you should be treated this way even if you're the worst at doing there what you do. Because at the end of the day, no matter how bad I was at doing things, I was actually trying. It wasn't like I was purposely messing things up. I actually was enthusiastic about it all. much I love it. Hell, twice now when I've gotten jobs I specifically went after BK to try to work there.
Long story short, I finally quit and this is how it went down.
I was on drive-thru, which is something I've done before many times. But on this particular day something was a bit off about the cash register. Normally you press a button and that gives you the next order, but this time whenever I pressed it it just brought me back to the first order, no matter what. But fortunately there's a “next” button to go through them, so I can just do it that way. No big deal. However, and I have no idea how this happened, the orders began getting more and more messed up as we became more backed up. Usually they'd be one after the other, now the numbers were totally random. Some food would be set out that wouldn't be up until waay later, others were right away. Some were showing up as already paid for, they were not. Meaning one of the managers always had to unlock the cash register with a key. But here's the thing! He refused. Constantly. Why? Well, because he's busy I guess. He'd constantly scream at people saying he can't do it right now. So there I am sitting there, unable to give people change.
Then this black girl comes in, she's another manager who also is pretty nasty all the time. She basically yelled at me to read out the orders before giving them out, and she'd really talk down to me because apparently I forgot sometimes. Which I did, but she made it out like I'm not listening. I told her I was, only for her to scream at me that I'm not. Which.. I then again told her I was. This went back and forth for a while before she just says “stop!”
Now by this point I'm pretty pissed, but dealing with it. At a certain point she decides to show me how it's done. And that doesn't sound bad, right? Like, that actually sounds helpful if I'm not doing things right. Well no. She does it so sarcastically, this is meant just to again, bring me down.
And finally the last thing that finally set me off. She's handing me the food, but each time she does it it's really bad. Basically shoving it into me, like a couple levels down from throwing it at me. This again goes on for a while. Until finally the last time she's like “don't touch me with your filthy hands” or something, during the exchange. I truly feel she was making it out like I'm below her, like I'm some kind of dirty animal or something. I think that's how she looked at me. Sub-human. I just chuckled to myself out of how fucking crazy this disrespect has gotten. Now I can't even focus on my work. I can't even focus on what orders are going out because my mind is so overwhelmed from the stress of how I'm being treated. That's the affect these people have. Great management, huh?
So I go up to her and I'm like “If you're gonna be rude and disrespectful, I'm just gonna leave then. Goodbye!” and smiled as I clocked out. “So you're quitting then?” the scheduling lady asks. “Yep!” I say as I walk out and go back home on my bike, all this during the middle of my shift and while it's super busy too.
And later on an app they asked for someone, anyone to cover my shift please. I told them if they hadn't treated people horribly someone would be there now when it's not so awfully busy. Only to be met with a “Not really…”
I sent one final text to the head manager of how I feel, and then I delete the app.
I feel all these people shouldn't even be managers, how can you when your existence there is just making people feel horribly, and therefore making it that much more difficult for people to work?
I don't think you should be treated this way even if you're the worst at doing there what you do. Because at the end of the day, no matter how bad I was at doing things, I was actually trying. It wasn't like I was purposely messing things up. I actually was enthuastic about it all.
But unfortunately they'll never see it that way and those problems will never be corrected.
I've now experienced work at 4 different jobs and I can say, pretty much all of it has been horrible. So horrible that combined with all my other mental issues, I don't think I can really handle it. I'm not going back. Fortunately I live with my parents and they're a bit weird in the way that they really don't mind me having a job.
Maybe I should focus more on going to school and going for a better job.
But I won't be going back to retail/fast food. That's for damn sure.