I was at Party City picking up stuff for my daughters 4th birthday party with my daughter and wife. We were at the checkout lane. A short, 45 year old man walks up to the counter in front of us and speaks to a 40ish old woman with a nasty tone. “Can I speak to your manager?” She replies that she is the manager and he process to lash out at her. He gets on his phone and forces her to wait while he calls another store about something to complain about his issue. I wait for him to get off his phone as the moment he turns off his phone he begins to speak nasty to the manager. I tell my wife and child to leave the store, no questions asked. I walk up to him and say “Don't talk to her like that”. He ignores me completely and proceeds to talk to her nasty, I literally stick my head in front of his face from around his back (it was the only way to face him since he was up against the counter) and repeat what I said “Don't speak to workers like that”. She stops looking at him and now the manager is looking at me. I repeat myself again and now he finally acknowledges me. I askes me if I want to fight and signals to me that he wants to fight right now and here. I back up, knowing I could beat him with confidence, with the age and height and weight advantage but would likely end up getting the police involved and I just wanted to get shit for my daughters B-day. I tell the workers that he has no right to speak to them like that, although my adrenaline was pumping and my fight and flight was taking over so I believe I said something like he has no respect. I walked outside the store and my wife and daughter were waiting for me. I fucking forgot they needed to checkout still and that guy was still in there. So I told them to wait outside until he left. He leaves the store and ignores me as I stand far away from the entrance with my family. My wife goes in the store to get the store she wanted to buy and they gave her everything she wanted for free. Always look out for each other out there.
TLDR: Man yells at workers. I tell him to shut up. He wants to fight me. They end up giving me my wife free balloons.