edit: Apologies for the aneurysm of a title, autocorrect got me good
…and she doesn’t realize how much I support her.
Call center manager and recently did yearly reviews with the team. Company gave merit increases of less than 4%. This one agent did the math and realized the raise would be less than .70 cents.
So she submitted a letter asking for $2 more or she would be going to a competitor. When I saw it I immediately thought of this sub and thought props to her.
I didn’t have power to approve but did kick it up to my cheap ass boss who I knew would say let her walk.
So she did. We had 5 reqs opened last week for new positions and have lost 4 ppl since that req was opened.
I’d say its worth paying the $2 more an hour to keep an experienced agent happy but hey im just middle mgmt