I work for a well known coffee chain and my area manager is what I am coming to understand as a big old sexist. He regularly leaves my store in the lurch. We have no management because HE keeps hiring inexperienced men from outside the company instead of promoting the women in the store who are highly qualified. Two weeks ago he promised me assistant manager (I've got years of management experience) but for two weeks no he has been giving me excuses and no answering my calls but when I do get through he always tells me to do the management work and we will sort the pay later. I need to be able to call him incase things happen like our ice machine breaking in a heatwave!
He's callous and mean. He showed zero care for an employee who needed compassionate leave, but will take time off at the drop of a hat. He calls cleaning women's work and refuses to help at all. Yesterday was record breakingly hot in the UK. My girls did AMAZING they were understaffed, in horrible heat and made twice the money we would usually take on a Tuesday. The shift lead was a sweet girl who has been thrown in an not fully trained. I'm telling them that they did phenomenal and should be proud of themselves. The area manager? He popped in, bitched about the mess and stole our ice for another store. He also moaned about how much wastage we had, but we only had that wastage because that idiot over ordered to make us look impressive to his higher ups!
I'm tearing my hair out dealing with this ass, and I may be going nuclear and calling the franchise owner because I can't watch him treat my team poorly anymore. We don't have any management and they are stumbling through blind.