Some quotes to interest you in reading the whole article:
Losing a bike is devastating for a delivery worker, obliterating several weeks’ worth of wages as well as the tool they need to earn those wages. “It’s my colleague,” Cesar said in Spanish through an interpreter. “It’s what takes me to work; it’s who I work with and what takes me home.”
[…]
Even before the thefts started, the city’s 65,000 delivery workers had tolerated so much: the fluctuating pay, the lengthening routes, the relentless time pressure enforced by mercurial software, the deadly carelessness of drivers, the pouring rain and brutal heat, and the indignity of pissing behind a dumpster because the restaurant that depends on you refuses to let you use its restroom. And every day there were the trivially small items people ordered and the paltry tips they gave — all while calling you a hero and avoiding eye contact.
[…]
Just before 1 a.m., a delivery worker rode up, his right arm bleeding. People rushed to him. The worker had been waiting, he explained, at a red light on 110th when someone leaped in front of him with a knife and demanded his bike. The worker accelerated but was slashed on the arm as he fled. Soon, a police cruiser arrived and later an ambulance.
[…]
For years, delivery workers in New York have improvised solutions like the bridge patrol to make their jobs feasible. These methods have been remarkably successful, undergirding the illusion of limitless and frictionless delivery. But every hack that made their working conditions tolerable only encouraged the apps and restaurants to ask more of them, until the job evolved into something uniquely intense, dangerous, and precarious.
[…]
“The police did nothing,” Chavez narrated as Nicolas held up the paperwork he’d been given by a precinct days before. “We had agreed with them that they would be there for us whenever a bike got stolen, and they weren’t. Don’t commit then. We organize. We recover our bicycles.”