Does anyone know if there’s a way for employers to omit tips to the ledger on the Toast Operating System? I don’t want to accuse my employer of anything, I just feel like I’m going insane.
I had the evening shift at a coffee shop I work at. At the end of our shift, we check how much in credit card tips we pulled in during our shift and take that from the register. We check this using the Sales Report through the owner’s login, which we are told keeps track of all sales, no matter who is logged in to take the order. (Whether or not this is how we’re supposed to do it, this is how the boss wants us to do it.)
At the end of the shift, before all of the regulars checked out, I had $14 in tips. When all of the regulars checked out, I KNOW one tipped me $20 (I saw what the tab was and what he paid after closing, and the difference was $20), and there were 5 other people. But when I went to calculate, I only had $25 in tips…
The employer has been in a financial pinch due to burnout and poor management as a result. He complains about giving me a base pay of minimum wage. And I have heard stories of a few other…unethical/illegal activities concerning pay and tips.
I just want to know if the Toast OS can be set to not register all tips, if anyone has experienced this, etc. I just want to not feel like I’m going insane.
I turned in my notice the next day regardless. F*** that DISGUSTING place and a man who takes out his problems and frustrations on employees.