I finally graduated college last summer with an associates in account after going part time for 4 years while working full time retail for 5 years. I spent a few months putting in applications and going to the occasional interview when they could be bothered to get back to me.
I eventually landed a new job at a large bank as a banker. It wasn’t much more than what I was making but they offered a better bonus structure and I was looking for a change of pace. When I interviewed, they mentioned that I would also be trained on the teller line and that I would spend time there while getting trained for my main role. They said that the breakdown would be something like 70/30 depending on how busy the business was. I was use to having a multi role so I didn’t think of that at the time. I might have been to excited to get away from retail.
Once I started and got through training, that was its own mess, it became very clear that they hired me to be a teller with a fancy name. It was then explained that I would likely be a teller for an ‘undetermined’ amount of time. They still had another opening that they needed to fill and two other people ahead of me in the training process. They only had the capacity to train one person at a time.
This meant that unless three people were out or left, I would continue to be just a teller, even after the training. I was still expected to make sales calls in between clients walking in which meant that they would be waiting while I was on the phone. Also remember that bonus that they had? They got rid of it a month after I started it and a gave a tiny pay bump to employees that started before a certain date which I didn’t qualify for.
Thankfully, I saw the writing on the wall and kept putting out applications and landed somewhere else. If they had been honest I wouldn’t of wasted my time or theirs and they could have saved the money that went into training me.
/Mobile post, apologies for any typos and/or errors