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Why do we even post a policy?

So I work in retail and we fairly recently (about 3 months ago) changed our return policy. Clearance and markdowns are no longer allowed for returns. It’s posted all over the store. When we try to deny a return, that corporate has put in place, we get an email and call about how a customer was refused a return of a dog hair ridden dog bed on clearance. So everything is returnable now. I don’t care if we sold it. I’ll make up a price and take it back.


So I work in retail and we fairly recently (about 3 months ago) changed our return policy. Clearance and markdowns are no longer allowed for returns. It’s posted all over the store. When we try to deny a return, that corporate has put in place, we get an email and call about how a customer was refused a return of a dog hair ridden dog bed on clearance. So everything is returnable now. I don’t care if we sold it. I’ll make up a price and take it back.

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