I just found out they are raising Prime by $2 a month, after posting $14 BILLION in profit last year and spending their resources busting unions and letting people die on the warehouse floor. I tried to text chat with customer service about this, and I ended up having the most dystopian conversation with a guy who was not allowed to say anything that wasn't off-script (if it even was a human at all.) He actually tried to tell me that it was due to “rising wages”.
The world is burning and nobody cares.