As the title says, my girlfriend started working at AT&T retail shop (actually company is called Comsol) about a month and a half ago. There were red flags as soon as she started the job, because the Indeed listing stated that they would make $14/hr, but as soon as she started training she found out that she actually would be getting paid minimum wage OR an uncapped amount of commissions (which is its own level of bullshit). However, she stuck with it because everyone was promising her she’d make good money with commissions, as well as the allure of the $1000 training bonus.
Well, fast forward 80 hours of training at minimum wage and she still has yet to even come close to the training bonus. In order to get the $1000, you have to pass tests known as Core Competencies, which take hours at a time to complete. You also have to take them with the regional manager present. Unfortunately, the regional manager only shows up to the store on the one day of the week she has off, so she hasn’t had a chance to take her CCs. Now, the regional manager is trying to say that she’s past the point where she can get the bonus, because she “took too long.” Apparently this isn’t the first time a new hire has been screwed out of the bonus. Part of me is wondering if we have a case against the company, since they’re actively misleading people with a bonus that they can take away at will. She’s already looking for another job, but wants to see if she can somehow get the bonus since her manager is sticking up for her on it. I just wanted to vent about what seems like an incredibly shady scam.