I started a few months ago and I feel like I have no support from management. I'm not alone in feeling this way. They're passive aggressive and expect you to learn from the resources they offer which are annoying as fuck to search through. They have folders in Microsoft teams that you have to search through individually to find what you're looking for all the while a customer is on hold. I work for a large well known company and everyone is dropping like flies and leaving. We are the only call center for this company and there's only 8 of us handling thousands of calls a week. Management is stressed and takes it out on us. Our products have been defective again and again because we can't keep people in the warehouse. I was really trying to do a good job but it doesn't matter you're still treated like shit regardless so I'm done caring. I thought I had covid last week and they told me if I left I'd get a point and not be paid for labor day. They would rather everyone around me get sick. This place is so fucking toxic.