A little backstory. I took this job as a contract to hire role while I’m looking for my dream job (if a dream job in corporate America exists). I usually take leadership roles, but this is individual contributor role pays better than my last leadership role, and it got me out of call centers.
I’m in my first 90 days. My training class was told by our leadership that in the first 90 days, mistakes would be forgiven, and are expected.
When the QA department emailed me to write myself up, I immediately called my boss and showed them the email (they were already cc’d on it, but admitted today that they read their email once a week). I asked her if this is a valid process and if I did anything wrong. She told me that I should never be told to write myself up and the process for which QA told me to write myself up for was actually correct on my part.
I’ve been told to write myself up once before. In a leadership role. By a boss that I had worked for for 2 years in that capacity. As a way of warning me not to make the mistake again, but didn’t actually put it on my employee file, so it was a huge surprise to be told this at this level and time in position.
I’ve had other issues with QA being rude and putting me down. I know emails can be interpreted differently based on the reader and know that emotions should be left out. However, when I’ve addressed the lack of professionalism with leadership, they defend QA and say that they’re the nicest people ever. From a leadership standpoint, I get that they can be nice people, and I’m not questioning their character, but leadership refuses to address how QA talks to us, the new hire class. 3 people out of 10 that I was hired with already quit, and everyone is feeling overwhelmed with the lack of support (it’s remote, and we have a teams chat to ask questions in, but they’re never answered and leadership admitted today that they’re always in meetings and don’t have time to help.)
I’m so frustrated with this. This is the first time I’ve been on the individual contributor side of things where I don’t feel supported or listened to. They talk a big talk about always being available but their actions show otherwise.