I've (27M) been working in my current role in retail for about a year, with a total of 10 years experience across retail in various guises.
Essentially, I took a role recently designing modular Kitchens (internal hire, was previously stacking shelves at same company for 9 months) with a big company on the premise of a pay increase (by about 10k), that has ultimately not eventuated.
I feel like I was swindled during the interview. I was told there would be structured training to get me up to speed, however, I've more or less had to train myself in the role. With very little guidance or formal training. The job isn't that hard technically, more just the overall load.
I'm beginning to feel like too little butter over too much bread, as we are very short-staffed and I have to cover many departments other than my own.
Bosses keep asking me to clean, count stock, do other things, which I have no issue doing. But not whilst I'm in the middle of resolving quotes and orders (averaging around $5000 ea, if customer purchases).
Similarly, I also receive many comments from other team members regarding the way I look, bordering on harassment (explained in other posts). So overall, I'm beginning to feel very uncomfortable in this workplace
Unfortunately, I've never been able to sort my life out. Despite being somewhat. educated (probably not worth much, but completed Architecture degree, and almost complete Rehab science degree), I simply have not been able to translate it to anything semi-lucrative, or extract many tangible skills from the courses. Largely my own fault, and as such I've stagnated pretty badly. I'd summarise it as an overall failure to thrive, I feel like a man with a fork in a world full of soup.
Thus, I'm cemented to this job paying 46k AUD pa, dealing with often angry customers, and sorting problems created by other people. It is overall really draining, as I'm an introverted person that essentially has to act really outgoing within the workplace.
My work rate relative to pay makes absolutely zero sense and I'm on the verge of quitting for something more reasonable. With the current cost of living issues, it is hardly getting me by.
I have another job which is slightly more tolerable, doing medical reception and assistance, but it would not pay enough to get by (extra 5k pa). I'm in the final recruitment stage for a government service role, but not sure I'll actually get it. I do have some savings to cover my home repayments and living expenses for approximately 6 months, maybe slightly longer. I could also rent out a room in my house, worst case scenario.
I'm definitely not the type to quit without a fall back, but I'm just struggling. I feel depressed only at work, and it immediately lifts when anywhere else. A type of situational reaction, I suppose. Really not sure what to do, any advice would be appreciated? Considering a return to some type of study, should my job applications continue to fail.