I got hired for a care assistant job and need a reference from previous work. It’s been over 4 weeks of asking my previous workplace to give reference and still nothing. I cannot start work without the reference. It’s been 2 years since I quit working but that was the last place I worked at. What should I do? The previous manager replied to one of emails saying she will look into it but that was 3 weeks ago. I am scared that I will lose this job position now.