This is partially asking for advice and partially a rant, since I'm still fairly upset about the what happened.
I worked for a company based out of the US but that had a Canadian branch (which is what I worked for). I was there for two years, started in 2020 and was let go of a few days ago. The client I was contracted with pulled the plug. Got called in on my day off for a meeting specifically for them to tell me I, and most of the team, were being let go of. They presented it to the team as the client pulled the plug with no warning, but I spoke with a coworker who was kept on and he said they told him a week prior, which with this company means they knew 2-3 weeks before they dismissed the rest of the team.
I'm torn between being upset, since I'm a student and need the income, and being overjoyed to finally be free from this company. Over the two years, the executives and management were constantly making issues and blaming the regular workers for them, overpromising to clients and then blaming us when we underdelivered, all that jazz. Couple that with constantly being screamed at and disrespected by the customers and patients I was calling, while trying to finish my degree, rising cost of living with one raise that nowhere near met the inflation rate, made for a pretty miserable existence. So suffice it to say, I'm glad to not be in that environment anymore. I've got a very limited part time position at my university as a research assistant, but with how much my hours are limited there, it's not enough to cover the bills. More than anything though, I'm pretty angry. Over the two years of working for them, I made them a whole hell of a lot of money, trained the new hires on three different teams, and took on a lot of roles that were well outside of my job description, not because I wanted to but because if I didn't, then the teams wouldn't function. When not in school my hours were raised to full time, but I wasn't given any benefits, no PTO, and I had no paid sick days. I know I should have just stuck with what my job description was and kept my hours down but as a student, getting paid 40 hours a week was pretty nice. After all of that, I get called in on my day off, and I'm given quite literally three minutes notice that I'm being let go of. As soon as the meeting was over they deactivated all of my accounts other than my email.
Vent over, onto the question.
In the meeting, we were told our record of employment would be sent to Service Canada, but we were also told that we would be receiving a notice of separation from HR, just a letter stating that we were laid off but it wasn't our fault. I've still not gotten it, so I reached out to my old supervisor and was told that HR decided they'll send the ROE to service Canada, but there will be no letter of separation. This is the only job I've had since I moved up here, and it's the only job I've ever been let go of, so I'm not sure: is the letter of separation something I should push for? I don't know if it's something critical or what. Like I said, I still have access to my email so I can reach out to the director of HR, but they're notorious for not responding to people and overall just not being good with communications that aren't “happy”, for lack of a better term.