I’ve noticed that it’s always the rudest people who always get their way. Example, an employee could be scheduled to work a 12hr shift that day but since they don’t like it they’ll just pitch a fit, complain and just be all around rude and end up getting out of it with 0 consequences. What ends up happening is that the person who is calm, respectful and tries to stay drama free ends up getting stuck with the shift. Why is this? Like will being a demanding bitch just help my life become easier? You’d think this type of behavior would more often than not backfire but instead it is rewarded by management by giving them their way.
I see this type of stuff happen in and outside of the workplace.
I’m not good with conflict and I don’t know at what age I became terrified of it but for as long as I can remember I’ve always been afraid of it and as a result I’m a people pleasing pushover who lives in a statemisery of their own making.
Can anyone in a management position maybe help me understand this?