We work residential hvac. He and the dispatcher don't get along well. We don't get our calls ahead of time, leaving us unprepared for the day. He has to interagate her for info on the job to know how to properly charge.
He is a bit snarky sometimes and comes off as rude. There was a project that was scheduled for one time slot that we knew would take nearly all day. He noticed and said something like “a bit optimistic for that place. That's gonna take all day and you added 4 more calls for me?”
Well, that set the boss off. He told him to not even speak to her anymore. When he needs to close out and get a new call, only call boss. Boss is always in meetings, on calls, and doing estimates. Huge PIA for coworker when he needs basic info, like address conformation or phone numbers.
I generally like the boss, he is a nice guy, but I know shitty tactics when I see them. Coworker can't quit because he has no car or savings. So I told him just get fired. Extend your lunch break, do what boss says to the tee. Only call him,if he doesn't answer his phone sit in the car for an hour until he calls back.