I sent in my resignation letter today for a job I was working as a spa receptionist after less than 2 months.
I was bringing home $1000 monthly and there was no room for more hours, or for less hours so I could find a way to, yannow, feed myself and pay bills and shit.
It seemed really easy at first, but I realized the week I got hired, so did the other two girls I share the schedule with. I asked my manager during my interview why the spot was open and he told me the girl (read: THREE GIRLS) he had fired was apparently “lazy and always on her phone.” Idk why I even believed that shit. He also said that as long as you make an effort, they’ll see it and keep you on schedule. This place is owned by a husband and wife who also own several other spas- all of which have no other management or supervision.
The training was three days long, and then they basically said “call us if you have any questions” and left the three of us to rotate shifts and fuck up in every way imaginable. The training was absolutely not effective at all, so we all have had so many questions during our shifts, it was easy to tell they were getting annoyed by all our calls.
“Call us if you need anything” and “just make an effort” quickly turned into “this is the slowest location we have, I know you’re new but get it together” and getting calls on my days off hearing about how apparently a mistake I made that was discovered an hour ago and takes 10 minutes to solve has cost them hours of time and is inconveniencing them all and adding to their workload.
Today I was so incredibly fucking stressed. My register was low, the lack of a communication system with the therapists led to messed up appointments and missed charges, the names on half the appointments were wrong, and it’s almost valentine’s day so everyone and their boyfriend wants a couples massage. I am the only person answering the phone, booking appointments, checking people in and out, cleaning the spa, and most importantly, managing angry customers who are upset about messed up appointments on my own because management gets pissy if you ask them to intervene because we “should be able to handle it ourselves.” I even paid out of my own pocket to fix the register balance since it was messed up during my shift and I didn’t want to deal with the drama that would come if I didn’t.
It was small questions about things related to the upcoming holiday, and then more questions as my workload expanded to the point where I was getting anxious. I had to call one of the managers to fix something and as I was explaining myself I was constantly being talked over and told the situation was my fault and I needed to be more diligent. I was getting frustrated to the point of tears because I genuinely had no way to step back from the business of everything and recollect myself since I was alone.
The lack of support, the shitty pay, the realization that the busy days get me absolutely nothing more than the slow days and I am mentally exhausting myself to put money in someone else’s pocket who can’t even hear me explain a situation to them because they assume i’m doing everything wrong, yet they trust me to run the spa solo, it was all too much of a capitalistic nightmare crashing down on me at once.
So I went home and wrote the letter and sent it. I then got a call from one of the managers and didn’t answer it. He sent a text and said there’s a third manager who just finished training and we will have more support soon. Call him back.
What part of “resignation effective immediately” didn’t make sense? I then got a response about how I never asked for help before, and this is the first time they’re hearing about it. Also “please don’t jump to resigning over one mistake you made during your shift, you’re doing a great job, call me back and we can discuss further.”
to which I replied; “any further correspondence about this matter should be done in writing.” According to an employment contract I signed, I have to work tomorrow to finish out this week.
Tomorrow is going to fucking suck. If I get talked over, or disrespected again I am absolutely walking out. It’s fucked up how managers put their stress onto already overworked people, and then suddenly they’re valuable to the team and heard out once they try to leave.
thanks for listening to my rant lmao.