I told my friend that I was interested in the customer success specialist and customer success manager (account manager) roles at his company.
He sent my resume to the recruiters, and I had a phone screen and then a couple Zoom interviews. The company’s interview info said I was interviewing for the customer success MANAGER roles. They initially scheduled me for three interviews (1. Just two employees 2. Employee and the hiring manager 3. Just the hiring manager), but it ended up being two (1. Just two employees 3. Just the hiring manager) but it ended up taking the whole time, anyway, which seems good.
Then the hiring manager said HR/recruiting would reach out in the next few days, and she ended the conversation by saying “We look forward to talking with you soon.”
I sent thank you notes to everyone immediately afterward, and the two CSMs who interviewed me replied with basically “Thank you for the preparation and effort you put into the interview process. Have a great week!”
But then today (Sunday) I got a message saying I got rejected from the customer success SPECIALIST role.
What is going on? What’s your read on this?