I don't know where else to post this, so I'm trying here because I feel like I might get some good advice.
Long story short I applied for a Customer Success Manager role at a company, it's the job I already do but in a field I consider a passion, I was very excited about the idea of working there (which is odd to believe), but believe me when I say I'd basically have been paid for committing to my hobby full time.
The role as described was a Customer Success Manager role, no doubt, the role I was told about in the interviews was 100% an Account Executive, it was entirely sales based. No relationship building, no success based management, just upsell upsell upsell, and their entire measurement of success was sales and expansion. I came to the conclusion after my second interview Tuesday this time with the director, that this role wasn't what I thought and it wasn't for me, so I was going to email them today asking to be withdrawn from consideration. Well they saved me the trouble because yesterday they turned me down, citing my lack of sales experience. Normally it's just a “okay cool whatever” but this time I'm genuinely considering emailing the recruiter back and informing them that this role isn't a Customer Success Manager role by any stretch of the imagination, and that I believe it should be advertised and hired as an Account Executive role, because they're attracting the wrong type of applicants.
I dunno, what do you all think? This is a startup in “hYpEr gRoWtH” mode and I wonder if a heads up would actually be helpful or if I'm just wasting my time and should mind my own business.