I started a new job in December as an operations manager. Small company. 2 shifts that overlap an hour. It is owned by a guy my age who is there about 5 hours a week. His brother is COO and my direct boss. He can only say what’s up or have a good night. No other direct feedback or training or communication. The HR rep hangs out with the owner and COO on weekends.
I am constantly looking for better communication and feedback as I try to improve their operation. No SOPs or employee manual. All I really get is “fix your mistakes” but anytime I ask what happened they don’t remember any specifics. They don’t really elaborate on what their responsibilities are either so I still feel in the dark after 6 months.
The situation has turned into complete silence from the shift before me and they are openly criticizing my work in front of our team behind my back in a highly unprofessional manor. I acknowledge I’ve made some mistakes but they seem to get worse as I am pulled new directions and the feedback I continue to get is “stop fucking up”.
Is this a situation worth trying to continue in? Would it even be worth confronting some of these behaviors?