I recently started a new job as a customer support representative. I’ve only taken about 30 calls now but all of them have been so awful. It’s such a great opportunity but I’m having to deal with so much stress after work because of people yelling at me and me not knowing what to do. I want my mindset to be “calls don’t matter, work shouldn’t be this stressful” but I just can’t. Any advice? Will this get any better as I have more experience?
I recently started a new job as a customer support representative. I’ve only taken about 30 calls now but all of them have been so awful. It’s such a great opportunity but I’m having to deal with so much stress after work because of people yelling at me and me not knowing what to do. I want my mindset to be “calls don’t matter, work shouldn’t be this stressful” but I just can’t. Any advice? Will this get any better as I have more experience?