We had two bosses, who would switch shifts. So we would have one of them in charge of our shift every other week.
Boss 1 was a clock watcher and a hard ass. You are here to WORK
Boss 2 was far more relaxed as a long as the work got done, did not care if you had a can of pop while you worked, or you chatted. work got done, he was happy.
When Boss 2 was in charge, the work always got cleared, the numbers were good and people had no problem doing overtime.
For Boss 1, it was of course a different story, staff did enough not to get fired, but as soon as their allocated time was up, they clocked off.
And for Boss 1 the penny never dropped, no matter how bad his numbers were.
You get more out of bees with honey, then you do with vinegar